Shipping policy

Shipping Policy

Processing Time: All orders are processed within 1-3 business days. Orders are not shipped on weekends or holidays. If we experience a high volume of orders, shipments may be delayed. We will notify you via email if there is a significant delay in the shipment of your order.

Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout. We offer a variety of shipping options, including standard and express shipping.

Domestic Shipping: We offer shipping throughout Canada. Delivery times vary based on your location and the shipping method selected at checkout. Typically, standard shipping takes 5-7 business days, while expedited shipping takes 2-3 business days.

International Shipping: We currently ship to select international locations. Shipping costs and delivery times will vary based on destination. Please note that customs duties and taxes may apply, and are the responsibility of the customer.

Order Tracking: Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.

Damages: If your order arrives damaged, please contact us immediately at flexifabsolutions@gmail.com/(306)955-3459. We will work with you to resolve the issue and ensure you receive a replacement or refund.

Lost or Stolen Packages: We are not responsible for lost or stolen packages. If your tracking information shows that your package was delivered but you have not received it, please contact the carrier directly to file a claim.

Contact Us: If you have any questions about our shipping policy, please contact us at flexifabsolutions@gmail.com/(306)955-3459.